DELIVERY

DELIVERY INFORMATION

ROYAL MAIL

Royal Mail Signed For® 1st Class

  • Online delivery confirmation
  • Signature on delivery
  • Aim to deliver next working day, including Saturdays

Delivery aim 24-48 hours

Royal Mail Signed For® 2nd Class

  • Online delivery confirmation
  • Signature on delivery
  • Aim to deliver in two to three working days, including Saturdays

Delivery aim 3 days

Royal Mail Special Delivery Guaranteed by 1pm®

Guaranteed by 1pm next-day*
  • Full tracking
  • Signature on delivery
  • Guaranteed delivery next day by 1pm* or your money back

Go Green – Eco Friendly Recycled packaging  

CARDBOARD BOX REUSE

Recycling is no longer sufficient, we must reuse as much of our waste as possible. Diverting used boxes from recycling to reuse is the best all-round solution for your cardboard waste. The process increases revenue, reduces costs, reduces waste and is great for the environment. Cardboard box reuse is the responsible way to treat packaging waste, here’s why:
 

Environmental Impact
Divert cardboard boxes to reuse and push the material further up the waste hierarchy, whilst reducing demand for energy and resource.

Why bale boxes that can be reused?
Millions of tonnes of perfectly good boxes are baled, pulped and then made back into cardboard boxes, producing exactly what was started with.

Guaranteed increased revenue
Cardboard box reuse provides a substantially improved financial return, with prices guaranteed for up to three years.  

If you like to use cardboard box reuse shipping, use the Code to receive a discount on your order.

INTERNATIONAL SHIPPING

International Signed/tracked

Tracking within the UK, and a signature on delivery
  • Europe delivery aim: 3-5 working days
  • Worldwide delivery aim: 5-7 working days
  • Signature on delivery
  • Items tracked until they leave the UK
  • Free returns for undelivered items

International Standard

  • Europe delivery aim: 3-5 working days
  • Worldwide delivery aim: 6-7 working days
  • Compensation cover up to £20 included
  • Free returns for undelivered items
  • can be 7-10 Days

International Economy

  • Compensation cover up to £20 included
  • Free returns for undelivered items
  • Buy online and print the label at home, or go to a Post Office®

Delivery aims

  • Western Europe in up to 2 weeks
  • Eastern Europe in up to 5 weeks
  • North America in up to 6 weeks
  • South America, Africa and Asia in up to 8 weeks
  • Australia in up to 12 weeks

We are open for orders but experiencing longer delivery times than usual. Please be patient when waiting for your order. 
Thank you for your support and understanding in these difficult times.

ROYAL MAIL U.K Shipping

FREE SHIPPING IN THE U.K WHEN YOU SPEND £40.00 or more FREE SHIPPING EU WHEN YOU SPEND £60.00

We ship 1st Class, Signed For Standard Mail, which is a service provided by Royal Mail. Delivery when using this service can take up to 2-20 working days due to delays with Royal Mail affected by Coronavirus.

Coronavirus Updates – ROYAL MAIL

Please visit the Royal Mail website for more updates and information. Click on “ROYAL MAIL” to get to their website. 

Keeping Britain connected through Covid-19

“Open and delivering for the country

As a key part of UK’s infrastructure, Royal Mail remains open for business. The delivery of parcels and letters is a way of keeping the country together, businesses operating, and helping many people who may not have the option to leave their homes.

Here you’ll find all the relevant details about our service. We’ve also added useful links to tools that may help you stay connected while you’re at home, and different ways in which you can stay up to date with Royal Mail, like our service updates page.

We continue to work hard to collect, process and deliver the UK’s mail in unprecedented times. However, along with other organisations, we are experiencing increased levels of employee absence due to illness and self-isolation. Absence rates are currently significantly higher than what we normally expect at this time of year. 

To manage these severe absence levels, we are implementing a range of mitigations. These include changing the time guarantee on Special Delivery and deploying non-operational managers in delivery.

Our delivery operation is a key part of keeping the country moving. So, we have chosen not to avail of the UK Government’s furlough scheme, except in some very limited circumstances. In fact, we have put even more resources in to keep delivering. This includes additional overtime provision and a very significant investment in protective equipment for our colleagues.

We thank you for your support and patience.”

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